FAQ

How early before an event do I need to order a cake?

As soon as possible. Some busier weekends can book up even months in advance. Therefore, it is best to book as early as possible.

Can the cake be delivered?

Yes, delivery can be arranged at a fee. Within 20km of Ferny Grove it is a flat rate of $20. If delivery is required further than that distance it will be quoted on a case by case basis.

How should the cake be stored?

To ensure the cake stays looking its best, it should be stored in the fridge until approx. 60 minutes before it is due to be eaten.

How can I transport the cake?

It is best to have the cake transported in a cold car. Ensure the air conditioning is on, and the cake is on a flat surface. Foot wells, or the boot of a car are the flattest areas for a cake.

Do you offer gluten free and vegan options?

Yes, gluten and vegan friendly options are available. However, as the kitchen is not a gluten free or vegan zone, if severe allergies or intolerances are present it is advised to order from a specialised kitchen. Measures will be taken to ensure there is little/no contamination, however there is always the risk that because it is cooked in the same environment there could be some form on contamination.

What is the process of ordering a cake?

Message Maria-Nella using the contact form on the website contact page, or email hello@zuccherinocakes.com.au with the number of people the cake needs to serve, function date, ideas on how you would like the cake to look/themes. You will receive a response with an approximate quote for the cake, and bank account details for a 25% non-refundable deposit to be sent. This deposit secures your booking for that particular date. Without a deposit, the date is not secure. If the day books out, you may lose that date.

How do I cut the cake? 

For smaller cakes (4 layers) start from one end, and cut a long slice 1 inch from the edge. Lay the cake flat, and cut into 2 inch, or 1 inch sized pieces. For taller cakes (6+ layers) there is a board in the middle of the cake to allow for easy serving. Cut the same as you would for a smaller cake (as described above), however just cut until your knife reaches the board. Once all the upper cake is used, remove the board, baking paper (placed to prevent the board from sticking to the cake) and dowelling and cut the lower half of the cake as above. Some tiered or super tall cakes may have a central dowel attached to the board, just be mindful of this when cutting. If any cake is left uneaten, it will be fine in an airtight container in the fridge for up to a week, or can be frozen to be enjoyed at a later date.

If you have a question which hasn’t been answered, feel free to contact me!